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This guide is of primary use to staff in post-16 educational institutions with remits within the broad areas of estates and catering. This includes those with responsibility for managing and delivering services and provision such as: new building or alteration projects, security, caretaking, maintenance, cleaning, catering and hospitality, campus transport, and conferences and residential accommodation (including third party managed halls of residence and accommodation-finding services). These diverse areas are referred to in this guide as ‘Facilities Management’.

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